Privacy Policy

Last updated: 15 April 2026 Crumbly respects your privacy. This Privacy Policy explains what information we collect when you browse our website, place an order, contact us, or use our customer services. 1. Information We Collect - Contact information such as your name, phone number, email address, and delivery details. - Order information such as products ordered, order history, payment method, and delivery preferences. - Account information if you sign in or create an account. - Technical information such as device, browser, approximate location, cookies, and analytics data. - Support information you share when contacting us through WhatsApp, phone, email, or social channels. 2. How We Use Your Information - To process and deliver your orders. - To contact you about your order, delivery, support request, or account. - To improve our products, website, checkout flow, and customer experience. - To prevent fraud, abuse, duplicate orders, and security issues. - To send updates, offers, loyalty information, or service messages when allowed by law or your preferences. 3. Sharing of Information We only share information when reasonably necessary, including with delivery providers, payment providers, technology vendors, customer support tools, and legal or regulatory authorities when required. 4. Data Retention We keep personal information only for as long as needed for order fulfillment, customer support, business records, fraud prevention, tax, accounting, and legal compliance. 5. Your Rights You may request access, correction, or deletion of your personal information where legally available. You may also ask us to update inaccurate order or account details. 6. Cookies and Analytics We may use cookies and similar technologies to remember preferences, improve performance, measure usage, and support marketing or campaign analytics. 7. Security We use reasonable administrative and technical measures to protect your information. However, no internet transmission or storage system can be guaranteed to be 100% secure. 8. Contact For privacy questions or data requests, please contact Crumbly customer support through our B2C WhatsApp number: +20 151 575 0822.